Welcome to MyFilmOffers.com, a premier destination for movie pre-sales and crowdfunding campaigns. Below is our detailed delivery and shipping policy to ensure clarity and transparency for all users.
1. Digital Rewards
Many of the rewards offered through campaigns on MyFilmOffers.com are digital in nature, such as movie downloads, behind-the-scenes content, or digital posters. For digital rewards:
• Delivery Method: Digital rewards will be delivered via email or made accessible through a secure download link on your MyFilmOffers.com account.
• Delivery Timeline: Delivery timelines vary depending on the campaign creator. Please check the estimated delivery date provided on the campaign page.
• Access Issues: If you experience any issues accessing your digital rewards, contact us at info(a)myfilmoffers.com.
2. Physical Rewards
For campaigns that include physical rewards, such as merchandise, DVDs, or collectibles:
• Shipping Regions: Shipping availability depends on the campaign creator. Please refer to the campaign page for a list of supported regions.
• Shipping Costs: Shipping costs are determined by the campaign creator and will be displayed during the checkout process.
• Delivery Timeline: The campaign creator is responsible for specifying estimated delivery dates. Note that production delays may occur, and backers will be notified in such cases.
• Tracking Information: Where applicable, tracking information will be provided once the reward is shipped.
• Customs and Duties: International backers may be subject to customs duties and taxes. These charges are the responsibility of the recipient.
3. Pre-sale Purchases
For pre-sale movie tickets, early access screenings, or other event-based rewards:
• Delivery Method: Pre-sale confirmations will be sent to the email address associated with your account. For events, tickets may be delivered digitally or physically, depending on the campaign.
• Refund Policy: Pre-sale purchases are generally non-refundable unless otherwise stated by the campaign creator.
4. Responsibility and Limitations
• Campaign Creators: Delivery and shipping responsibilities rest with the individual campaign creators. MyFilmOffers.com facilitates transactions but does not produce or ship rewards.
• Delayed or Unfulfilled Rewards: If a campaign creator fails to deliver rewards, MyFilmOffers.com encourages backers to reach out directly to the creator. We offer limited assistance to mediate disputes.
• Lost Shipments: For physical rewards, backers should contact the campaign creator directly for assistance with lost or damaged shipments.
5. Contacting Support
For any issues or questions related to delivery and shipping, please contact us:
• Email: info(a)myfilmoffers.com
• Support: Create a Support Ticket here:
https://myfilmoffers.com/support-ticket
By participating in a campaign or making a pre-sale purchase on MyFilmOffers.com, you acknowledge and accept this Delivery / Shipping Policy. Thank you for supporting independent creators and the world of cinema!